Refund policy

Every planner we sell is printed after you order it, specifically for you. Because nothing is pulled from stock, we are unable to accept returns or exchanges for change of mind or "it wasn't what I pictured."

We will always fix our own mistakes.

If your order arrives damaged, misprinted, defective, or is simply the wrong item, email us a photo within 30 days of delivery and we'll send a free replacement or issue a full refund — your choice. Please include your order number.

Personalized planners

Planners that include a name, a custom start month, a chosen duration, or any other option you selected are made uniquely for you and cannot be resold. These are non-refundable except in the case of a printing defect or an error on our end. Please review your personalization carefully before checking out — we can only change it if we catch it before production starts.

Cancellations

We can usually cancel an order before it enters production. Email us as soon as possible with your order number and we'll cancel and refund if the order hasn't gone to print yet.

Refund timing

Approved refunds go back to your original payment method. Your bank or card issuer may take 5–10 business days after that to post it.

Contact

Questions about a return, replacement, or refund? Email us with your order number and we'll take care of it.